twitter

Twitter

Twitter is a fast-paced social media platform, and very big when it comes to consumer and customer conversation. Short, sharp messages cut the waffle and let people get straight to the point.

People using Twitter expect fast responses and immediate actions – it is often the go-to platform for complaints that have fallen on deaf ears via other channels. Twitter can also be used to promote services, events and products, making full use of searchable hashtags.


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